1. Appointment & Walk-Ins Policy

• Appointments are highly recommended to ensure availability.

• Walk-ins are welcome but subject to barber availability.

• Late arrivals (more than 10 minutes) may result in rescheduling or service adjustments.

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2. Cancellation & No-Show Policy

• Clients must cancel or reschedule at least 24 hours in advance to avoid fees.

• No-shows may be subject to a cancellation fee or require prepayment for future bookings.

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3. Payments & Refunds

• We accept cash, credit cards, and digital payments.

• All services are final—no refunds on completed haircuts or grooming services.

• If you are dissatisfied, please contact management for possible service adjustments.

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4. Hygiene & Safety Policy

• Barbers follow strict sanitation protocols for tools and workstations.

• Clients must maintain personal hygiene before appointments.

• We reserve the right to refuse service due to poor hygiene or inappropriate behavior.

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5. Barber Chair Rental Terms

• Barbers renting chairs must adhere to shop rules and cleanliness standards.

• Rental fees must be paid on time, as per contract terms.

• Any damage to shop property is the responsibility of the renter.

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6. Customer Conduct Policy

• Respectful behavior is expected from all clients and barbers.

• Any disruptive or disrespectful behavior may result in refusal of service.

• Pets are allowed only if permitted by management.

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7. Privacy Policy

• Client information, including contact details, is kept confidential.

• We do not share personal data with third parties.

• For more details, view our Privacy & Cookie Policy.